Privacy Policy

1. Who we are

Focus Cleaning Group (Focus Cleaning Group) operates cleaning services across Sydney. This policy explains how we handle personal information we collect when you use our website or book our services.

2. Information we collect

We may collect the following when you submit a quote request or contact us:

• Name and contact details (email, phone number)
• Property address and service requirements
• Booking preferences and scheduling information
• Communications you send us

We also collect non-personal browsing data (pages visited, device type) via standard analytics tools to improve our website.

3. How we use your information

Your information is used to:

• Respond to quote requests and booking enquiries
• Schedule and confirm cleaning appointments
• Send service reminders and follow-up communications
• Improve our services and website experience

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Data storage and security

Your information is stored securely and accessed only by staff who need it to deliver our services. We use industry-standard security measures to protect against unauthorised access, disclosure or loss.

5. Your rights

You have the right to access, correct or request deletion of personal information we hold about you. To make a request, contact us at the details below.

6. Cookies

Our website uses cookies for analytics and to improve your browsing experience. You can disable cookies in your browser settings, though some site features may not function as expected.

7. Contact us

For privacy-related questions or requests, contact Focus Cleaning Group via the contact form at /contact or by phone.